Legal

This legal statement contains our privacy policy, registered address, and company registration details.



Company Details


This website is owned and operated by Digitdevelopers Ltd.


Registered Office


Digitdevelopers Ltd

Flat 3 Swaffham Court

Glandfor Way Chadwell Heath

Romford, London

RM6 4UB



Company Registration


Digitdevelopers Ltd is a company registered in England and Wales with company number 08726273.
To contact us, click here.



Privacy Policy


  1. Digitdevelopers Ltd. complies with the principles of the Data Protection Act 1998 when dealing with all data received from visitors to the site.
  2. We only hold the data necessary to offer services provided on our website.
  3. Data is only used for the purposes described in our entry on the Data Protection Register.
  4. We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files.
  5. For administrative reasons data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area).
  6. We regularly email website news and information updates to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service.
  7. We never sell, rent or exchange mailing lists.
  8. In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.
  9. We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.
  10. All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with "unsubscribe" as the email subject heading.

If you have any questions relating to our Privacy Policy please click here.


Last updated 18 June 2017



Complaints


We aim to provide all our customers with a high level of service. However, if for any reason you are not satisfied with the service that you have received please contact us so that we can investigate and respond to your complaint.


If you are not happy with the response you receive and wish to make an escalated complaint, please follow our complaints procedure as detailed below. We give our commitment that your concerns will be fully investigated.



How do I make a formal complaint?


If you wish to make a formal complaint, please ensure that you include details of any previous complaint, and reasons for your dissatisfaction. You should receive a final response within 10 working days.


All formal complaints should be made in writing and include the following information:

  • Your name and contact details and other information if appropriate
  • The details of the initial complaint
  • A clear description of your concern or complaint
  • What steps you would like us to take to resolve the issue
  • Please write "Complaint" clearly on the top of your letter or in the subject line of your email.

Please send your complaint to:


Managing Director

Digitdevelopers Ltd

Flat 3 Swaffham Court

Glandfor Way chadwell Heat

Romford, London

RM6 4UB


OR email: info@digitdevs.com



What happens next?


When the Managing Director has received your complaint, it will be acknowledged within two working days.

We will then fully investigate your complaint and aim to respond within 10 working days.

If the situation requires a longer investigation, we will contact you within 10 working days to inform you of this and let you know when you can expect our response.

Your complaint will also be kept on file to enable us to monitor the number and types of complaints we receive.



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